If the correspondence you received came from firstname.lastname@example.org or LeoVegas, please contact us through LiveChat.
Otherwise, the message you received is likely from one of LeoVegas’ partners promoting our Welcome Bonus. If you have already used your Welcome Bonus, please disregard the email/SMS and apologies for any inconvenience. You may opt out from receiving future correspondence from that partner if you prefer. Check out our Promotions page for up-to-date offers.
Firstly, make sure that the email section under I want to receive my bonuses and offers by: is marked as Yes on your Profile settings. Otherwise, our emails may have ended up in your Spam/Junk folder so check there and add us to your safe senders list.
Firstly, ensure that you are entering a valid email and mobile number. Then, check your SMS and email as we send the validation code to both. The code should reach you within a few minutes, but if it does not, please try the registration process again.
Your VIP level is based on how much real money you wager and goes from level 1 to 99. The higher your VIP level the better your VIP experience at LeoVegas!
Players are only permitted to open one LeoVegas account.
Yes, you’re able to. Please follow these steps:
Click Update to confirm these changes.
If your account seems to be blocked, please contact Customer Support who will look into this for you right away.